Terms and conditions

Legal Notice

Dear customer, before accessing the page www.cicerostore.com , it is recommended to read this legal notice, privacy policy, shipping and delivery, terms and conditions, right to resolve disputes, which contain the way we proceed with the processing of your personal data in accordance with the new General Protection Regulation Data - GDPR and the general terms and conditions for accessing and using this website.

The contents of this page are the responsibility and legitimate property ofThe Pages and Fragments Lda., here called as Cicero Store, have the rights reserved (right to change without notice the terms announced here, committing themselvesin these cases, the disclosure of new conditions).

When accessing this or any other page and / or the content of this website, the user will accept the Terms and Conditions (marked below), if you do not agree, please contact us through contacto@cicerostore.com 

Terms and conditions

These terms and conditions govern the use of the website by visitors to the www.cicerostore.com and any transaction of a commercial nature, carried out through the virtual store available there. Navigation, as well as the purchase of any product on our page, implies acceptance of these conditions. Pages e Fragmentos Lda., With NIF 516074733, reserves the right to change these conditions.without notice, the changes being published on the website www.cicerostore.com 

All texts, comments, works, illustrations, works and images reproduced or represented on the website www.cicerostore.com, are duly protected in Portugal by the Code of Copyright and Related Rights - CDADC (Decree-Law No. 143/2014 of 26 September)   and copyright, applied in the respective countries of intellectual property. Thus, and under the terms of the CDADC, its use for private purposes will only be authorized, without prejudice to more restrictive provisions contained in the mentioned Code. Any reproduction, total or partial representation of the official page of the www.cicerostore.com (all or part of the elements included in it) is strictly prohibited, under penalty of recourse to the competent legal means, against anyone acting in this way. Company names, brands, as well as other distinctive signs reproduced on the official website of www.cicerostore.com, are protected under the terms of the legal provisions applicable to industrial property.

The Client and the User undertake to comply with and respect the present situations:

a) To refrain from introducing, storing or disseminating defamatory, obscene, insulting, xenophobic and / or any other content that violate the general principles of law and public order through the website;

b) To keep, and not divulge, your password to enter the virtual store, in order to prevent third parties from accessing your account at cicerostore.com

c) Not to use false identities;

d) Providing personal data and the correct addresses, so that we can process orders properly.

It is thus expressly forbidden to its users to transmit messages or information that is insulting, misleading, defamatory, obscene or that violates, in any way, the right to privacy, intellectual or industrial property of third parties, as well as the availability of any information that could be harmful to third parties or the website owner. Cícero reserves the right to delete the user's account that materializes any of these situations.

The Customer is responsible for the veracity of the data communicated, and undertakes to immediately insert it in his registration account, on the official website of www.cicerostore.com, any changes to them.

The Cicero Store declines any responsibility for any delay or impossibility of processing the order, namely, in the act of delivery resulting from error or insufficiency of the data communicated by the Customer.


Dispute Resolution Right

The Cicero Store provides all information so that you can exercise your right of complaint with an official, third party and impartial to the process (Alternative Dispute Resolution Entities) , which will help you resolve the dispute in question and expose your dispute.

For any divergence in the contractual relations between the Parties, Portuguese law will apply. Any question or dispute arising from the application, interpretation, integration or performance of this Agreement, when it cannot be resolved by agreement of the parties, accept as competent the Portuguese Court of the District of Porto with express waiver of any other.


What is alternative dispute resolution?

Alternative dispute resolution is the possibility that all consumers have at their disposal to resort to official entities that help them in the resolution, or guidance of any conflict, before opening litigious processes in the courts.

As a general rule, the procedure is as follows: the client asks an impartial third party to intervene as an intermediary between you and the merchant, who is the target of your complaint, and the intermediary can suggest a solution to your complaint, impose a solution on both the parties or bring the parties together to find a solution.

Alternative dispute resolution is, as a rule, less expensive, less formal and faster than the judicial process.

The Cícero Store provides the websites of the Alternative Dispute Resolution Entities that were communicated to the European Commission, under the terms of paragraph 2 of article 17 of Law no. 144/2015 of 8 September, as amended by Decree-Law 102/2017, of 23 August and that will help you to present your arguments:

National Consumer Conflict Information and Arbitration Center (CNIACC); 

Consumer Disputes Arbitration Center of the Region of Coimbra (CACRC);

Lisbon Consumer Conflict Arbitration Center (CACCL);

Arbitration Center of the Autonomous University of Lisbon (CAUAL);

Consumer Arbitration Center for the Autonomous Region of Madeira (CACC RAM);

Porto Consumer and Arbitration Information Center (CICAP);

Ave, Tâmega e Sousa Consumer Conflict Arbitration Center (TRIAVE);

Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal) (CIAB);

Algarve Information, Mediation and Arbitration Center (CIMAAL).